Last updated: August 2026

Aesthetics by Sandra respects your privacy and is committed to protecting your personal and confidential information. This privacy policy explains how your information is collected, used, stored and protected when you contact me, use this website, make an enquiry or receive services from Aesthetics by Sandra

Who I am

Aesthetics by Sandra provides aesthetic, skin and wellbeing services from The Scottish Aesthetics Co., 23 Portland Street Kilmarnock, KA1 1JN.

For the purposes of UK data protection legislation, Aesthetics by Sandra is responsible for personal information collected and processed in connection with my services.

Information I may collect

Depending on how you interact with the clinic, I may collect information including:

  • Your name, date of birth and contact details

  • Appointment and booking information

  • Relevant medical and health information

  • Consultation, consent and treatment records

  • Prescription and medication information where applicable

  • Correspondence and enquiries

  • Payment and transaction information

  • Information you voluntarily provide through this website, booking systems, email, telephone or social media

Some information relating to your health is considered special category data and is handled with additional care and confidentiality.

Why your information is used

Your information may be used to:

  • Respond to enquiries

  • Arrange and manage appointments

  • Assess your suitability for treatment

  • Provide safe and appropriate care

  • Maintain accurate clinical records

  • Meet professional, regulatory and legal obligations

  • Process payments

  • Communicate important information relating to your care

  • Managing complaints, concerns or adverse events

  • Maintain the safety and quality of my services

I will only use your personal information when there is an appropriate lawful basis for doing so.

Clinical records and confidentiality

As a healthcare professional, I am required to maintain appropriate and accurate records. Clinical and personal information is treated confidentially and access is limited to those who have a legitimate reason to access it.

Information may be shared with another healthcare professional, pharmacy, emergency service, regulator or other appropriate organisation where this is necessary for your care, required by law or necessary to protect you or another person.

Photographs

Clinical photographs may be taken where appropriate for assessment, treatment planning and your clinical record.

Photographs will not be used for marketing, social media or promotional purposes without your separate consent.

You can decline consent for marketing photographs without this affecting your treatment.

Third-party services

Aesthetics by Sandra may use trusted third-party services to help provide and manage its services, for example website hosting, appointment booking, payment processing, communications and secure record keeping.

These organisations may process limited personal information where necessary to provide their service and are expected to handle information securely and in accordance with applicable data protection requirements.

Website and cookies

This website may use cookies and similar technologies to help it operate correctly, understand how visitors use the website and improve your experience.

Where required, you will be given the opportunity to manage your cookie preferences.

The website is hosted by Squarespace, which may process certain technical information when you visit the site.

How long information is kept

Personal and clinical information is retained only for as long as necessary to provide services and meet applicable professional, regulatory, insurance and legal requirements.

When information is no longer required, it will be securely deleted or destroyed as appropriate.

Your data protection rights

Depending on the circumstances, UK data protection law gives you rights regarding your personal information. These can include the right to:

  • Ask what personal information I hold about you

  • Request a copy of your information

  • Ask for inaccurate information to be corrected

  • Request deletion of information in certain circumstances

  • Ask for processing to be restricted in certain circumstances

  • Object to certain uses of your information

  • Withdraw consent where processing relies upon your consent

Some rights maybe limited where information must be retained to meet legal, professional or clinical record-keeping obligations.

Keeping your information secure

Reasonable and appropriate measures are used to protect personal and clinical information against unauthorised access, disclosure, alteration, loss or misuse.

Yourpersonalinformationwillneverbesold.

Contact

If you have a question about this privacy policy or how your personal information is handled, please contact:

Aesthetics by Sandra
The Scottish Aesthetics Co.
23 Portland Street
Kilmarnock
KA1 1JN

Telephone: 07719 685228
Email:
sandra9aesthetics@gmail.com

If you are unhappy with how your personal information has been handled, you also have the right to raise a concern with the Information Commissioner’s Office (ICO).

Privacy & Data Protection Policy